Privacy Policy

MONKEYS APARTMENTS, S.L., With NIF. B-16.960.387 (From now on, "The company"), address at Calle Rioja, 13; DP: 41001 – Sevilla, Telephone.: 624052356, and email.: monkeysapartments@gmail.com is the head of the website www.monkeysapartments.es (From now on the "Website") and the person responsible for the process of personal data that the user facilitates when accessing or using the website and all personal data in general that are collected in it or manages the company.

The company, informa, Through this privacy policy, on the processing and protection of the personal data of the users that can be collected through their navigation or contracting of services that perform in this portal or by other ways with the company. The use of this website by the user entails acceptance for their part of this privacy policy.

The company adopts the necessary measures to guarantee security, Integrity and confidentiality of the data in accordance with the provisions of the Regulation (UE) 2016/679 of the European Parliament and the Council, of 27 April of 2016, related to the protection of natural persons in regards to the processing of personal data and the free movement of them, And in that not provided by this by the Organic Law 3/2018, of 5 December, of personal data protection and guarantee of digital rights and the law 34/2002, of 11 July, SERVICES OF THE INFORMATION AND COMMERCE SOCIETY.

Purpose: 

The data is collected with the following purposes: 

  • Ensure the correct management of tourism management services offered:
    • Realization of budgets of the services offered by the person in charge and their subsequent commercial monitoring.
    • Hiring our services through acceptance of the corresponding budget, reserve and/or the signing of a commercial contract.
    • Apartment Reserve Management offered on this website.
    • Provide information related to the services offered by the company and that are detailed on this website.
    • Make the billing of the contracted tourism services.
    • Guarantee the correct administrative management, commercial, Fiscal and accounting of the company.

In the case of the use of the data with the purposes described above, The data discussed will be identification data (name, Surname, address, postal code, locality, province, NIF, email, telfle, mobile), Bank data and credit cards for payment and collection management.

  • Information remission, Appointment Reserve and Consultation Attention:
    • Manage consultations, claims or requests made by the user.
    • Keep you informed about our activities, services, promotions, News, events and other news that may be of interest.
    • Information on the realization of the tourist stay reserve in our apartments.

In this sense, the data provided will be those necessary for identification (name, Surname and telephone). The user can oppose the shipment of commercial communications at any time by sending an email message to the aforementioned address.

  • Website:
      • Processing of data obtained through cookies (See Cookies Policy).
      • Surveillance of the use of the website, with the aim of avoiding and detecting fraudulent actions in this, as well as any unauthorized access.
  • Attention to people's rights:
      • Attending the requests of those interested in the exercise of the rights established by the General Data Protection Regulation.
  • Travelers registration:
    • Comply with the article 25 of the Organic Law 4/2015, of 30 March, Citizen Security Protection, and to the Royal Decree 933/2021, of 26 October, which establishes the documentary registration and information obligations of natural or legal persons that exercise engine vehicle lodging and rental activities.

The data provided may be the following: Email, address, firma manual, mobile, NIF about days, name and surname, telfle, Birth date, gender, nationality. Identity and Type Document Expedition date (Passport, driving license, Identity Letter, Spanish residence permit ), Date and time of entry and exit, CONTRACT REFERENCE NUMBER, number of travelers and relationship between travelers (In the event that any is a minor) Payment data: Type (cash, credit card, paid platform, transfer…), Identification of the means of payment: card type and number, They were a bank account, mobile payment solution, others, holder of the payment media, Card expiration date, date of payment.

The purpose of the treatment in no case is to make profiles for customization of own or third -party advertising or traffic analysis on our website.

We do not take Automated decisions based on profiles, except for advertising customization and internet fraud prevention.

We inform you that you can revoke the consent, In each commercial or advertising statement that will be made, And at any time, by notification to the company's home, Remified above, or through email to monkeysapartments@gmail.com.

Legal Base and Conservation Term: 

The processing of the personal data provided by the user is protected in the following legal bases that legitimize the same:

- The Hiring requested services To the company, whose terms and conditions will be made available to the user prior to an eventual contracting. To be able to carry out this requested professional relationship, The interested party is obliged to provide their data. The data will be kept while the contractual relationship lasts.

- He consent libre, specific, informed and unequivocal, both in the remission of a curriculum, which is voluntary, In the case of remitting from the company by email, SMS or any other electronic medium marketing material (promotions, News, etc.), as in the inclusion of your data in some section of this website, since after reading this privacy policy the user is informed and, In case of being satisfied, You can accept it through a declaration or a clear affirmative action, as the marking of a box that is arranged for the purpose.

In the event that the interested party does not facilitate the data or these are wrong or inaccurate, We will not be able to meet your request, being impossible to provide the information request.

The data will be kept as long as your decline does not request.

As we have already reported, you will have the right to withdraw your consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

– Las legal obligations that in the company we must comply, For what is necessary to process your data, For example, Compliance with regulations on traveler registration, the issuance of invoices or presentation of taxes to the public administration or to address the rights requested.

The data will be kept during the legally required deadlines.

– He legitimate interest that assists us for the processing of contact data and, In your case, those related to the function or position performed, of natural persons who provide services in a legal person, When the treatment refers only to the necessary data for its professional location and that the purpose of the treatment is only to maintain relationships of any kind with the legal person in which the affected party provides its services.

– Data conservation: The data will be kept while the contractual relationship lasts and subsequently during the legally required deadlines. In the event that he has given us his consent for the remission of information about our activities, The data will be kept for this purpose, until said consent is maintained. In the case of traveler registration data, establishments must retain registration books during the period of 3 years, counting from the date of completion of the service or provision contracted.

Destinataries: 

In general, the company will not communicate this personal data to third parties, with the proviso that the provision of a service implies the need for a contractual relationship with a treatment manager and this is strictly necessary to manage and maintain the relationship between the user and the aforementioned company, prior express authorization by the user. This will be done only during the essential time to enable the execution of the commission contract, and under the same conditions and with the same responsibility that are required to the person in charge. Once the commission is finished, The person in charge of the treatment will return personal data to the person in charge and delete any copy of the one available.

Besides, They will only have the right to access these personal data, the third parties with which the company has a legal or contractual obligation to facilitate them, among which are included, For example, Judges and courts interested in procedures related to claims filed.

The International data transfers.  

Rights of interested parties:

The user can exercise at all times, in the terms established in current legislation, Access rights, Data rectification or suppression, request that the treatment be limited, oppose it, request the portability of your data, as well as revoke the consent given, Rights recognized in the aforementioned regulation (UE). The exercise of these rights can be carried out by the user himself by addressing the company in the address of their headquarters indicated above or through the sending of an email to the MonkeySapartments email address@gmail.com. For the effective exercise of these rights, The user must prove their identity facilitating their name and surname, photocopy of the ID or equivalent identifying document that proves its identity, petition in which the application is completed, The address for notifications, and date and signing of the applicant.

In addition, The user can claim before theSpanish data protection agency (AEPD), especially when you have not obtained satisfaction in the exercise of your rights, by writing aimed at the same, a C/. Jorge Juan, nº 6; DP.: 28001 – Madrid, or through the web: https://www.agpd.es.